Transparency Portal

Business transparency is part of our company’s corporate social responsibility (CSR) strategy, it is a voluntary act with which we want to contribute to an informed society, generating trust in the environment by accounting for our relationship with the public administration.

Villas Alondra’s operation by Explotación Balcón del Mar S.L. began in the year 2021.

Explotación Balcón del Mar S.L. aims to be a company with good results, maintaining excellent relationships with suppliers and offering the best services and solutions to our clients. Contributing to the virtuous circle that entails job creation, contribution to public administration for the benefit of citizens and the growth of all companies, organizations, and clients who trust in our professionalism.

And we want to do this by being a sustainable and socially responsible company, putting people at the center, providing the necessary tools and security to assume their responsibilities, and promoting a culture in which we seek to grow while helping others grow.

Canarian Transparency Law

Villas Alondra will keep this portal updated so that our clients, suppliers, and the general public can consult our activity, in accordance with Transparency Law 19/2013 and Law 12/2014, of December 26, on Transparency and Access to Public Information of the Government of the Canary Islands.

More information: Commissioner for Transparency of the Government of the Canary Islands

Transparence - Villas Alondra

Note on accessibility: the information published on this transparency portal has been produced in accordance with the principle of universal accessibility and design for all established in the WCAG 2.1 guidelines. published by the World Wide Web Consortium (W3C). You can read our web accessibility statement for more information.

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INSTITUTIONAL INFORMATION

MISSION:

With our hearts tied to this land and opening the way to new dreams, we have created a faithful reflection of the landscape of the island of Lanzarote visible in all the facilities of the villa complex. After 35 years of history in the Hospitality sector and with humility, effort and sacrifice, we have managed to become a reference point on the magical island.

RECOGNITIONS

The Travelife Sustainability in Tourism, Biosphere Responsible Tourism, ISO 14001 and 9001 certifications, as well as the Tourism Quality Commitment certification, are some of the certifications that accredit Villas Alondra as a company with excellent capabilities to offer customers luxury and sustainable holidays in a protected and cared for environment.

PROJECTS

Exploitations Apartments Balcón del Mar S.L. is born with the vision of operating 4 and 5-star hotels.

Our commitment to sustainability and highlighting the local culture of the surroundings of our establishments is combined with an exclusive interior design, resulting in an elegant atmosphere to wrap our guests in absolute comfort.

COMMITMENT

At Villas Alondra, we are committed to following principles of quality and environmental respect in order to achieve customer satisfaction and the satisfaction of all stakeholders. Villas Alondra has developed a quality and environmental management system for this purpose, structured according to the different service units. The management system is seen as a driving force for continuous improvement, with its parts, including this policy, being revised as necessary to improve process orientation and increase efficiency. This policy aims to be the framework for reviewing Villas Alondra’s quality and environmental objectives, with the following guidelines:

OUR VALUES

PRISMA:

  • Positivity: we are a company, we are teams, but above all we are a great family that works with joy and optimism because we believe in a better world.
  • Respect towards customers, towards workers and towards the communities where we are present.
  • Innovation in our way of understanding and communicating with the customer, in ideas, business models, processes, and technology.
  • Sustainability. Meeting present objectives while looking to the future, protecting the environment, contributing to social well-being and economic growth.
  • Multiculturalism. Our activity builds bridges between Africa, the Canary Islands, and Europe. We are a great family where different races and cultures coexist with respect and tolerance.
  • Ambition. Our spirit of improvement, vision, and enthusiasm drives us to grow as a company and as individuals, and to provide well-being to our community.

ORGANISATIONAL INFORMATION

APPLICABLE LEGISLATION

Explotación Apartamentos Balcón del Mar S.L. is a limited company governed by the following regulations:

Villas Alondra, feels responsible for defending and protecting human rights both of the people who work in our company and those who make up the environment in which they operate. One of our goals is to contribute positively to global efforts to ensure that human rights are understood and applied. Having a company policy committed to fulfilling the responsibility of respecting human rights.

Transparence - Villas Alondra

ECONOMIC AND FINANCIAL INFORMATION

ANNUAL ACCOUNTS

Explotación Apartamentos Balcón del Mar S.L. complies with its legal obligation to deposit its annual accounts in the Mercantile Registry of Lanzarote, which may be requested in said registry.

EXTERNAL AUDITS

The following are the audit and audit reports carried out by external control bodies for the year indicated:
Financial year 2021

RECRUITMENT INFORMATION

LIST OF FORMALISED CONTRACTS AND STATISTICAL DATA

Contracts with the Public Administration are not executed.

AGREEMENTS

AGREEMENTS AND ENTRUSTMENT OF MANAGEMENT

The agreements and management entrustments for the years indicated are set out below.
2018-2022

GRANTS AND SUBSIDIES

GRANTS AND SUBSIDIES RECEIVED BY PUBLIC ADMINISTRATIONS AND BODIES

Below is a detailed list of the aids and subsidies received through public administrations and organizations for the indicated year.
Year 2024:

Recovery, Transformation and Resilience PlanFunded by the European Union - Next Generation EU

As part of the Recovery, Transformation and Resilience Plan, Villas Alondra has received a grant for the implementation of a shared energy generation and consumption system. This innovative project aims to maximize the sustainability and energy efficiency of our complex through the installation of a set of 504 380Wp solar panels, which will generate a total of 191.5 kW. In addition, 36 5kW inverters will be installed, reaching a total capacity of 180 kW, and 18 electric vehicle chargers, allowing for the recharging of cars in each villa.

The generated energy will cover almost all of the energy demand of each home, and the surplus will be used to power the common areas of the complex. With this system, we commit to reducing our environmental footprint and improving sustainability in our facilities.

  • Execution period: until December 31, 2025
  • Total investment cost: 219,566.28 euros
  • Granted subsidy: 122,726.02 euros
  • Financed by: European Union – NextGenerationEU

This project is supported by European funds from the Recovery, Transformation and Resilience Plan, reaffirming our commitment to a more sustainable and resilient future.

Transparence - Villas Alondra